FAQ

What is our shipping policy

We ship with USPS first class mail with tracking, we do our best to make sure our product will reach you, if it does not we will reship it.

INTERNATIONAL SHIPPING

We ship internationally with USPS first class mail. We will do our best to make sure our product reaches you, please keep in mind any customs, duties, VAT or other taxes and tariffs are your responsibility. We mark the actual value of your order on the customs form as required by law. If you fail to pick up your package we will not refund your order. If you have any questions or concerns about shipping to your country please do not hesitate to reach out to us.

RETURN POLICY

Linkmount Systems Refund Policy, Linkmount products purchased in the online store may be returned by the purchaser for a full refund within 30 days. The product must be in its original packaging and in new – re-sellable condition. If you wish to return an order, you will be responsible for any shipping charges that may apply to get the product back to us. If the product or packaging are not received or received damaged due to negligent re-packaging, no refund will be given and the product will not be re-delivered.

If you would like to return a purchase please use the contact page on this website or email connect@linkmount.com

HOW DO I ORDER WHOLESALE

To discuss wholesale purchasing please contact us through the website or at connect@linkmount.com

LINKMOUNT SYSTEMS LIMITED WARRENTY

Linkmount System’s Warranty Policy, Linkmount offers a 1 year limited warranty on it’s products.

All Linkmount components are warranted to be free from manufacturing defects for one year after the date of purchase. The warranty ensures that the material and workmanship of the Product is free from defects upon delivery. The warranty does not cover normal wear and tear. The warranty only applies to the original owner of the Linkmount and proof of purchase is required for the warranty to be valid.

All warranty items must be sent to Linkmount Systems and the owner is responsible for all shipping costs incurred. Please message us with a description of your warranty claim and if the problem is covered under the limited warranty we will provide a return shipping address.

Warranty Does Not Cover:

This warranty does not cover any damage from wear and tear, abuse, neglect, improper repair, improper maintenance, custom alterations, modifications, accidents, improper use or failure to follow instructions. As well as any damage or injury caused directly or indirectly in conjunction with the Linkmount's use beyond the refund / replacement of the Linkmount itself. The Linkmount is an innovative accessory that is attached to sensitive and expensive electronic devises with adhesive tape, its universal application has limits and risks.

Linkmount will not be responsible for damage to any devise the Linkmount may be attached to or used with, be smart, be prudent.

In no event shall Seller or the manufacturer of the Linkmount (including its officers, agents, employees, representatives, attorneys and parent, subsidiary and affiliated companies) be liable for damages of any nature, including without limitation, special, direct, indirect, incidental or consequential damages, whether or not relating to or in any manner resulting from or arising out of any nonconformity of the Linkmount product and accessories to the warranty herein, any defect in material and workmanship, any performance or nonperformance by Seller of any of the obligations or delay of delivery or failure to deliver for whatever cause, other than damages expressly provided for above.